Increase Customer Engagement with Mobile Scratch & Win

By Kimmah Shah on 9/25/17 1:51 PM

Looking for ways to increase customer engagement on mobile? Try a gamification strategy like mobile scratch & win! Everything can be easily set up in the Clutch platform - here's how it works:

 

Continue Reading

Stage Stores Uses Mobile for Hurricane Relief

By Clutch on 9/21/17 9:00 AM

850 store retailer Stage Stores is using mobile to help hurricane Harvey victims in a big way. The brand is offering a one-time, 50% off coupon to help consumers replace clothing that may have been lost or destroyed in the storm.

Topics: Mobile
Continue Reading

Enhance Your Mobile Strategy with a Mobile Wallet

By Clutch on 9/19/17 10:00 AM

As much as I hate to admit it, my phone is an extension of myself.  It's on me at all times, and gets juggled around while I do my daily activities - commuting, relaxing, working out and of course shopping.  I'm not the only one either. According to research, Roughly 90% of consumers are using their mobile device while they’re out shopping.

Continue Reading

Five Mobile Marketing Strategies That Support Offline Sales

By Kimmah Shah on 9/12/17 10:00 AM

Mobile commerce accounted for one-third of 2015 U.S. e-commerce sales, according to Internet Retailer, with shoppers racking up $905 million in sales via mobile on Black Friday alone.

Continue Reading

Four Tips for a Successful Mobile Marketing Strategy

By Kate Atty on 9/6/17 2:55 PM

In today’s mobile dependent society, over 77% of Americans own smartphones. From booking a weekend getaway to planning dinner with your parents to buying flowers for a friend, we’re a culture dependent on having access to the information we need to make informed purchases at our fingertips. It should be easy to see how mobile engagement is highly correlated with purchase intent.

Continue Reading

Product Spotlight: Future Lifetime Value

By Tim Duquette on 9/6/17 9:00 AM

How do you know whether a customer is never returning to your store or if they’re just taking a break? How much are your customers worth? Future Lifetime Value (FLV) allows us to answer these questions quantitatively.

Topics: Customer Data
Continue Reading

Clutch Ranks on Inc 5000 List of Fastest Growing Companies in America

By Clutch on 8/29/17 12:34 PM

We're thrilled to report that Inc. magazine ranked Clutch No. 1,363 on its 36th annual Inc. 5000, the most prestigious ranking of the nation's fastest-growing private companies!

Topics: Culture
Continue Reading

Automate Your Way to Customer Engagement

By Kimmah Shah on 8/10/17 11:10 AM

Meineke Car Care Centers collected a mountain of customer data. But like most businesses, it wasn’t organized in a way that allowed them to use that data to guide their customer retention strategies.

Continue Reading

Use Data to Personalize and Improve Your Loyalty Program

By Clutch on 8/8/17 11:00 AM

When Meineke Car Care Centers discovered that more than two-thirds of its customers visited just once per year, they realized their customer retention campaigns needed an overhaul. Repeat customers orders were on average 25 percent higher than customers who only visited once. Executives knew that even a modest increase in repeat visits would have a significant impact on the company's bottom line.  

Continue Reading

Smart Data Drives Relationships and Turbocharges Loyalty Programs

By Clutch on 8/3/17 11:00 AM

In 2015, Meineke Car Care Centers’ loyalty program was falling flat. Their primary offer of a free oil change after five visits wasn’t doing much to engage customers or encourage more visits. With an influx of new cars on the road, they realized the need to do a better job of truly engaging with drivers while introducing them to a wider range of services if they were going to win that business. It was time for Meineke to get to know their customers and figure out how to best leverage the massive amount of customer data they amassed across their 900 franchisees.

Continue Reading
Read more Clutch reviews